Work Order Management

 
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Optimize Facility Maintenance With Intelligent Automation And A Mobile-first Design

REMLogics streamlines work order management giving your teams access to critical information anytime, anywhere, on any device — ensuring operations stay agile and efficient.

Communication with tenants and vendors is simplified through interactive portals, enabling rapid deployment of the right resources at the right time — keeping your facilities running smoothly and your tenants thriving.

Modern Workflows for More Efficient Frontline Teams

  • Centralized Planning & Scheduling

    Plan, schedule, and record work in one streamlined platform.

  • Simplified Data Capture

    Easily captures work order details to save time and reduce errors.

  • Seamless Collaboration

    Share tasks and updates effortlessly with vendors and internal teams.

  • Smarter Operations with Insights

    Leverage data-driven analytics to optimize performance and decision-making.

  • Better Data, Better Outcomes

    Improve data quality with standardized templates and consistent processes.

Vendor Portal Communication

Empower seamless collaboration with vendors through a centralized, interactive portal:

  • Verify Availability

    Instantly check vendor availability to minimize delays.

  • Skill-Based Assignment

    Assign tasks based on the right skill set for the job.

  • Integrated Scheduling

    Coordinate timing directly within the platform.

  • Floorplan Pinning

    Pin exact locations on interactive floorplans for clarity and precision.

  • Real-Time Tracking & Updates

    Monitor progress and receive updates as work unfolds.

  • Multimedia Sharing

    Upload and share photos, documents, and relevant files.

  • Smart Notifications & Reporting

    Keep all stakeholders informed with automated alerts and detailed reports.

  • Email Integration

    Send and receive emails within the portal for unified communication.

  • Shared Calendars

    Align timelines with synced calendars across teams.

  • Payment Management

    Streamline invoice tracking and vendor payments.

Tenant Portal Communications

Enhance the tenant experience with a user-friendly portal that streamlines communication and support:

  • Submit Work Orders

    Tenants can easily request maintenance or service directly from the portal.

  • Real-Time Updates

    Keep tenants informed with status changes and progress tracking.

  • Smart Reporting & Notifications

    Automated alerts and transparent reporting keep everyone in the loop.

  • Email Integration

    Communicate directly through the portal with built-in email capabilities.

  • Shared Calendars

    Coordinate scheduling for service visits and building events.

  • Billing & Payments

    Simplify tenant billing with easy-to-access statements and payment options.

 
 
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Mobility Simplifies Work Orders

The REMLoigics Mobile MyWorkOrders app is a powerful, all-in-one, intuitive solution designed specifically for technicians and property managers to manage, update, and complete work orders directly from mobile devices. It is tailored for efficiency and provides comprehensive offline capabilities, real-time synchronization, and API integration to financial, accounting, and inventory control systems.

Key Features:

  • Built-in Generative AI for Quick & Accurate Diagnosis

    • Provides the industry’s only native, on-device AI “Get Diagnosis” technology powered by Microsoft Azure OpenAI

    • Easily diagnose asset issues quickly and more accurately to reduce time-on-job, improve technician efficiency, and bring joy to tenants

  • User-Friendly Interface

    • Clear and intuitive navigation for quick access to work orders

    • Customized dashboard tailored to technician needs

  • Manage & Access Work Orders Anywhere

    • View and manage assigned work orders

    • Dynamic sorting by due date, priority, tenant name, or building name

    • Detailed work order screens with priority color-coding

    • Filter by status or search by tenant name, building, or WO# in seconds

    • Kick off jobs right from the app with a single tap, log your start and finish times, and move orders through New → Scheduled → Working → Complete stages

  • Seamless Offline Capabilities

    • Full functionality even without an internet or Wi-Fi connection

    • Tap Work Offline at login and continue reviewing and updating work orders even when you lose connectivity

    • Automatic synchronization when back online

    • Manual "Sync Now" button for immediate updates

  • Real-Time Sync & Status Indicators

    • Visual indicators displaying synchronization status

    • Background push notifications for sync errors

    • Automatic background synchronization keeps your data up to date. Need to force a sync? Hit Sync Now at any time.

    • Detailed sync history logs

  • Media Integration

    • Capture and upload photos and videos directly from the mobile device

    • Use your camera or pick from the gallery — perfect for before/after comparisons and documentation

    • Integrated fallback placeholders ensuring consistent user experience

  • Voice-to-Text Notes

    • Seamless voice-to-text integration for notes and comments

    • Direct speech recognition for hands-free note-taking

  • Interactive Inspection Lists

    • Complete tasks with interactive checklists

    • Real-time updates and task status tracking

  • Editable Labor & Materials List

    • Easily track, add, or edit labor hours and materials used during work

    • Add new line items as needed for accurate billing and automated inventory control

    • Quick material addition directly from the mobile interface

  • Email Reports on the Fly

    • Email a summary of any work order directly from the app — status, notes, materials, labor, and attachments

  • Map View & Navigation

    • Integrated geocoding for quick location identification

    • One-touch "Map View" and "Direction" buttons for easy navigation

  • Automated Backup & Export

    • Reliable data backup to safeguard work order information

    • Easy export options for reporting and analytics

  • Customizable & Branded

    • Tailored splash screen showcasing your company's logo

    • Consistent brand styling with customizable color themes (Orange, White, and Gray)

  • Secure & Reliable

    • All data is stored securely in your device’s storage and encrypted in transit. Your credentials and tokens refresh automatically.

    The REMLogics Mobile MyWorkOrder app streamlines workflow, enhances productivity, and ensures technicians and property managers remain connected, efficient, and informed, regardless of connectivity.

 
 
 
 
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